About ARC

Professional crisis intervention instruction with group of adults in a classroom

Why ARC Stands Apart


At ARC Training Collaborative, we believe that an organization’s greatest strength lies in its people—their mindset, resilience, and ability to connect. Our mission is to transform workplace dynamics by equipping employees with the skills and confidence to navigate even the most challenging interactions. Through immersive instruction, hands-on role-playing, and real-world expertise, we empower teams to communicate effectively, de-escalate conflicts, and foster stronger professional relationships.

The impact is twofold: enhanced collaboration and customer engagement, coupled with a safer, more resilient workplace culture that actively reduces the risk of conflict and violence.

Our Team

At ARC Training Collaborative, our team brings decades of experience in crisis intervention, de-escalation, leadership, and organizational resilience. Founded by seasoned professionals with extensive backgrounds in law enforcement, corporate training, and public service, we are committed to equipping organizations with the tools needed to foster effective communication, conflict resolution, and a safer workplace culture.

Our expertise spans a wide range of disciplines, including crisis response, peer support, and leadership development. With backgrounds in investigations, SWAT operations, firearms instruction, and advanced enforcement strategies, we understand high-stakes decision-making and the importance of maintaining control in critical situations.

Beyond tactical expertise, our team has a strong foundation in instructor development, public speaking, and "train-the-trainer" mentorship, ensuring that our training solutions are both impactful and scalable. We are actively engaged in community service, having held leadership positions with organizations such as the Family Service Association, Ecker Center for Behavioral Health, NAMI, and Food for Greater Elgin.

As co-creators of innovative crisis intervention programs and certified instructors with the Illinois Law Enforcement Training and Standards Board (ILETSB), we bring real-world experience and proven strategies to every training session. Our collaborative approach ensures that organizations—from corporate environments to government agencies, healthcare systems, and educational institutions—receive tailored, results-driven solutions that enhance workplace culture, improve relationships, and mitigate risk.

  • 5 STARS! Thanks for such a great training. In over 30 years of law enforcement this is by far the best seminar I've attended.

    Alex P. - Elmhurst, IL

  • The instructor had a great way of connecting REAL WORLD issues to the class content. THANK YOU!

    Alysa W. - Naperville, IL

  • Excellent training. I've learned more during this course than any other in 23 years. The instructors were all engaging & knowledgable.

    Erik K. - Chicago, IL

  • Lots of useful tools. Tony was high energy and provided a great flow of information.

    Maria J. - Elgin, IL

Contact us

Every organization has unique challenges, and our training programs are designed to meet your specific needs. Whether you’re in business, government, healthcare, education, or mental health services, we offer scalable solutions—from brief, high-impact workshops to immersive, hands-on training with professional role-play actors.

Briefly tell us what you’re looking for, and we’ll create a program that fits seamlessly into your schedule while minimizing workplace disruption.

Fill out the form, and we will be in touch soon to discuss your training needs!